Privacy Policy
Your privacy is very important to us. Learn how we collect, use, and protect your personal information.
"Your trust is our foundation – we protect your privacy with the same care we repair your devices."
🔒 Privacy Policy – MNK Repairs
Last Updated: December 2024
At MNK Repairs, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
When you request a repair or contact us, we may collect the following information:
- Your name
- Phone number, WhatsApp, or Viber contact
- Email address
- Device type and repair details
- Shipping address (if required for mail-in repair)
We only collect information necessary to provide our repair services.
2. How We Use Your Information
We use the information you provide to:
- Process and manage your repair request
- Communicate with you via phone, WhatsApp, Viber, or email
- Provide updates on your repair status
- Improve our services and customer experience
- Comply with legal requirements
We do not sell, rent, or share your personal information with third parties for marketing.
3. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of online transmission or storage is 100% secure.
4. Sharing of Information
We may share limited information with:
- Shipping/courier companies to deliver your device
- Service providers who assist in running our business (only when necessary)
- Legal authorities if required by law
5. Cookies & Website Tracking
Our website may use cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings, but some website features may not work properly.
6. Your Rights
You have the right to:
- Access the information we hold about you
- Request correction or deletion of your personal information
- Withdraw consent for communication at any time
To exercise these rights, please contact us directly.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Phone
+964 750 217 6170
WhatsApp / Viber
+964 750 217 6170
mnkreapirs24@gmail.com
"Your privacy is not just a policy – it's our promise to you."
We're committed to protecting your information with the same care we repair your devices.
Questions About Your Privacy?
We're here to help and answer any questions you may have about how we handle your information.
"Transparency builds trust – we're always open to your questions and concerns."
Contact Us Today